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PostPosted: Mon Jun 10, 2013 2:52 pm 
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Joined: Tue Oct 03, 2006 10:08 am
Posts: 76
Location: Northern CA, north of San Francisco
Once again Marcello C has proven to me that they really do care about their customers. I don't gush often, but my relationship with this watch company throughout the years has been nothing short of stellar. Recently, sent in my N3 for some new gaskets, a new bezel insert and a crown issue. Got the watch back last Friday and couldn't be happier - everything fixed and updated and it looks like I just bought it.

Their excellent customer service is a big part of why I love this company. They are consistently good and about as personal as one can get with their customers. Matt and crew - keep up the excellent work. You guys are great!

Pics to follow...


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PostPosted: Mon Jun 10, 2013 8:36 pm 
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Joined: Tue Oct 03, 2006 10:08 am
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Location: Northern CA, north of San Francisco
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PostPosted: Sun Jun 23, 2013 12:35 am 
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Joined: Sun May 07, 2006 8:53 pm
Posts: 37
I agree Mikef. Marcello service and customer support are fantastic. What great watches they are. I am confused as to why they still have a relatively low profile in the horological world.
Maybe if they cost $2,000 people would value them more? Lets face it when compared with their obvious competitor ( speaking of the Nettuno models) the Rolex Sub..they win hands down.
Knoffie


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